Terms & Conditions

By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

• General Information
  This website is owned and operated by P&B assam

We sell traditional Assamese handloom and Machine-made Mekhela Chador.

All information on this website is provided for general information and shopping purposes only.

• Product Information

We try our best to display product images and descriptions as accurately as possible.

Our products include traditional Assamese handloom items as well as selected machine-made products, including Mekhela Chador.

Handloom products may have minor natural variations in weave, texture, or design, which are part of their uniqueness and craftsmanship.

Machine-made products may have a more uniform finish compared to handloom items.

However, colors may slightly vary due to lighting, photography, or screen setting

• Pricing & Payment
  All prices are listed in Indian Rupees (INR).

Prices may change without prior notice.

Payments must be made in full before order dispatch.

We use secure payment gateways for online transactions.

• Order Confirmation
  Once an order is placed, you will receive an order confirmation via WhatsApp or email.

We reserve the right to cancel or refuse any order due to stock unavailability or incorrect pricing.

• Shipping & Delivery
  Orders are processed within the mentioned handling time.

Delivery timelines may vary based on location and courier service.

Delays caused by courier partners or unforeseen circumstances are not under our control.

• Return & Refund Policy
  Returns and refunds are subject to our Return & Refund Policy.

Products must be unused, unwashed, and in original condition for return eligibility.

Customized or special orders may not be eligible for return.

• Cancellation Policy
  Orders can be cancelled only before dispatch.

Once dispatched, cancellation requests will not be accepted.

• User Responsibilities
  You agree to provide accurate and complete information while placing an order.

Misuse of the website or providing false information may result in order cancellation.

• Intellectual Property
  All content including images, text, logos, and designs belong to P&B assam.

Unauthorized use, copying, or reproduction is strictly prohibited.

• Limitation of Liability
  We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Privacy
  Your personal information is handled according to our Privacy Policy.

We do not sell or share your data with third parties without consent.

• Changes to Terms
  We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website means acceptance of updated terms.

• Governing Law
  These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of Assam, India.

Contact Information
For any questions regarding these Terms & Conditions, please contact us:

📧 Email: daspampy1@gmail.com
📞 Phone / WhatsApp: +91-9854705407
📍 Location: Assam, Nalbari, Puspakpur – 781337